Delete My Account & Data
This page provides a self-serve, web-accessible path to request deletion of your BNS Account and associated Personal Information, consistent with Article XI of the Privacy Policy. You do not need the Application installed, and you do not need your original device, to submit this request — deletion is resolved by Account, not by device.
I. Submit a Deletion Request
Complete the fields below and select "Open Email to Request Deletion." Your email client will open with a pre-filled message addressed to support@zaboca.org. Please send the message from the email address associated with your BNS Account, so that Zaboca Holdings Inc. can verify the request is yours.
If your email client does not open automatically, email support@zaboca.org directly with the subject line "Account Deletion Request" and the email address on your Account.
Deletion is permanent and cannot be reversed. Once processed, your household, debt, transaction, and profile data is deleted or anonymized as described in Article IX of the Privacy Policy and cannot be recovered. You are not required to export your data before requesting deletion, but you will not be able to retrieve it afterward — consider exporting first, in-app or by emailing the address above, if you wish to keep a copy.
Deleting your Account does not cancel a paid subscription. BNS Pro is billed by Apple or Google, not by Zaboca Holdings Inc., and neither store permits an app to cancel a subscription on your behalf. If you subscribed to Pro, that billing continues on its normal renewal schedule until you cancel it yourself, even after this Account and its data are gone.
Cancel first, then request deletion: on iOS or iPadOS open Apple's subscription settings; on Android open Google Play's subscription settings. Cancelling leaves Pro active until the end of the period you have already paid for.
II. What "Deleted" Means
Upon processing your request, Zaboca Holdings Inc. deletes or anonymizes the categories of Personal Information described in Article IV of the Privacy Policy — your Account profile, household data, Debt Facility Data, transactions, captured receipts or statements, projections, goals, and linked-account tokens. A narrow set of records is retained where the Company is legally or operationally required to do so, specifically: (a) a non-identifying tombstone record proving the deletion occurred, carrying no name, email, or financial data; (b) security audit log entries of your Account's own actions, retained as evidence the Company's controls ran correctly; (c) the record of this deletion request itself, as proof the request was made and honored; and (d) anonymous, salted anti-fraud hashes used to prevent free-trial abuse, which cannot be reversed to identify you.
III. What to Expect
Information required. The email address on your BNS Account. No further information is required, and you do not need the Application or your original device at any point in this process.
Turnaround time. Zaboca Holdings Inc. aims to complete deletion requests within thirty (30) calendar days of verifying your request.
Confirmation. You will receive an email confirming that deletion is complete. You are not required to check the Application, and you do not need the Application installed to receive or act on that confirmation.
IV. Deleting In-App
If you still have BNS installed and are signed in, you may also delete your Account directly from Settings → Delete Account. Both paths resolve to the same deletion process described in this page and in the Privacy Policy, and the in-app confirmation carries the same subscription warning shown above, together with a direct link to your store's subscription settings.
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